Service types
Spatula supports three service types, and you can enable any combination of them:
Pickup — customers order online and come to your store to collect.
Delivery — you deliver orders to the customer's address.
Dine-in — customers order from their table using QR codes or at the counter.
Enabling services
Go to Settings > Services.
Each service type has its own panel. Toggle on the ones you offer.
Expand each panel to configure its specific settings.
Pickup settings
Default preparation time
Auto-status settings (auto-confirm, auto-ready, auto-complete)
Custom checkout fields specific to pickup orders
Pickup-specific customer notes (e.g., "Please come to the rear entrance")
Delivery settings
Delivery zones with distance-based or suburb-based fees
Minimum order amounts per zone
Estimated delivery times
Delivery-specific customer notes
Blocked addresses
Dine-in settings
Number of tables
Table ordering via QR codes
Auto-status settings
Dine-in-specific customer notes
Pausing services
You can temporarily pause individual services from the merchant app without closing your entire store. For example, pause delivery during a busy period while still accepting pickup orders.