Skip to main content

Setting Commission Rates

D
Written by Dazza

You can set a default commission that applies to all restaurants, then override it for specific stores.

Default commission (all stores):

  1. Go to Payment Models

  2. Under "Commission", choose the type:

    • Percentage — e.g. 5% of every order

    • Flat Fee — e.g. $0.50 per order

    • Both — e.g. 3% + $0.30 per order

  3. Click Save

Per-store commission override:

  1. Go to Payment Models

  2. Scroll to "Restaurant Payment Status"

  3. Each store shows its commission rate with a "Default" or "Custom" badge

  4. Click Edit next to any store

  5. Set a custom commission type and rate

  6. Click Save

  7. To revert to default, click Reset to Default

How commission is collected:

  • For card payments: Commission is automatically deducted as a Stripe application fee before the restaurant receives their payout

  • For cash payments: Commission is tracked in the Commission Report — you'll need to collect it separately (e.g. monthly invoice)

Did this answer your question?