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Restaurant Says "Payment Setup Incomplete"

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Written by Dazza

This means the store hasn't completed Stripe Express onboarding.

Fix:

  1. Go to the store's Settings → Payments tab

  2. Click "Start Stripe Onboarding" or "Continue Onboarding"

  3. Complete the Stripe form

  4. Check that the status changes to "Connected" with "Charges OK" badge

If it still shows "pending", the restaurant may have incomplete requirements (e.g. identity verification). Check the Stripe Dashboard for details.

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