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Error Tracking and Reporting

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Written by Dazza

How Errors Are Tracked

Spatula uses Sentry for automatic error tracking across all apps — the dashboard, storefront, and merchant app. When something goes wrong, it's automatically captured and logged so we can investigate and fix it quickly.

What This Means for You

  • Faster fixes — we see errors as they happen, often before you report them

  • Better context — each error includes which page it happened on, what browser was used, and what action triggered it

  • No action needed — error tracking is fully automatic. You don't need to install or configure anything

Reporting a Bug

If you encounter a problem that hasn't been automatically fixed:

  1. Note what you were doing when the issue occurred

  2. Take a screenshot if possible

  3. Contact us through the help chat (bottom-right corner of the dashboard)

  4. Describe the steps to reproduce the issue

With our error tracking in place, we'll often have additional context about your issue before you even reach out.

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