What is email domain verification?
By default, customer emails — order confirmations, status updates, marketing — are sent from a Spatula address. Email domain verification lets you send those emails from your own domain instead, so customers see your restaurant's name as the sender.
Why verify your domain?
Stronger brand recognition in customers' inboxes.
Better deliverability — your domain builds its own sending reputation over time.
Replies go to your real email address.
How to verify your domain
Open the dashboard and go to Settings, then Email Domain.
Enter the domain you want to send from, for example yourrestaurant.com.
The dashboard generates a set of DNS records.
Log in to your domain registrar or DNS provider and add each record exactly as shown.
Return to the dashboard and click Verify. Verification can take a few minutes — sometimes longer if your DNS provider is slow to propagate changes.
Once verified, all customer emails will be sent from your domain automatically.
Troubleshooting
If verification fails, double-check that each DNS record was copied exactly, including any trailing dots.
Some DNS providers automatically append your domain — make sure you don't end up with duplicates like mail.yourrestaurant.com.yourrestaurant.com.
DNS changes can take up to 24 hours to propagate. If you've waited and it's still not verified, get in touch with support.