What is the Mini POS?
The Mini POS is a built-in tool inside the dashboard that lets your staff take orders over the phone or at the counter. It uses your real menu and applies the same modifiers, deals, and prices a customer would see online.
When to use it
Phone orders — a customer rings up and you key the order in for them.
Walk-in counter orders where you'd rather not give the customer a tablet.
Special orders that need notes the customer can't easily enter themselves.
How to take an order
Open the dashboard and click New order.
Pick the order type — pickup, delivery, or dine-in.
Add items from the menu. Variants, modifiers, and special instructions all work the same as on the storefront.
Apply a coupon if needed.
Add the customer's name and phone, or pick an existing customer record.
Choose how the customer is paying — cash, card in person, or send them a payment link.
Click Place order. The order goes straight to the kitchen and the receipt prints automatically.
Mini POS PIN
For quick access without giving every staff member a full sign-in, you can set a Mini POS PIN. Staff enter the PIN on the New order screen instead of using a password.
Tips
Keep customer phone numbers accurate — that's how status updates and messages reach them.
If a customer can't pay over the phone, send them a payment link and finalise the order once it clears.
Mini POS orders appear in your reports the same way as online orders, so your end-of-day totals stay accurate.